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Customer Reviews.

service

4

Much as above. Staff are very helpful and my ‘stripes’ have been fixed perfectly but I still have some issues: rattles!!!

07 December 2017

sales

5

All the Mini staff were helpful and supportive

07 December 2017

service

5

All staff friendly and helpful

06 December 2017

sales

5

The entire purchasing experience was made special. From the little touches - mini on my hotchoci - to the big touches - unveiling my beautiful new mini and receiving a gift.

06 December 2017

sales

5

Treated extremely well

06 December 2017

sales

5

George was very thorough

05 December 2017

sales

5

George Oliver was an excellent representative for the marque

05 December 2017

sales

5

very good service from all the staff at the garage

05 December 2017

service

5

Changed wheels AND washed and valeted car

05 December 2017

service

5

Great service

02 December 2017

service

5

Mini was on a service plan, nothing to pay, collected, serviced, valated & cleaned and returned within 5 hours.

01 December 2017

service

4

They did exactly what they said they were going to do

01 December 2017

sales

5

All aspects were without fault! Great experience!

30 November 2017

service

5

I booked my MOT quite late but was fitted in really well.

28 November 2017

sales

5

My wife and I have dealt with Danny at Rybrook for a number of years now and a nicer lad you would ever hope to meet. Nothing is to much bother to Danny. He keeps you up to date with progress every few days.

28 November 2017

service

5

The showroom looks excellent, the people were very helpful and the end result was spot on. Rybrook Shrewsbury left me feeling that buying a Mini was the right decision after questioning that decision in the first 2 weeks.

28 November 2017

service

4

Good service did job very quickly

27 November 2017

service

5

Regular updates on progress

27 November 2017

service

4

Very good apart from one unresolved issue.

26 November 2017

service

5

At this visit I requested the tyre alarm be checked on the car system which resulted in a new tyre being fitted. The service staff not only fitted the tyre but cleaned and vacuumed the car.

22 November 2017

service

3

Would have been higher but for the dinner knife left in the engine compartment

22 November 2017

sales

5

Sales assistant was exceptionally helpful throughout the process and never pushy. He was very knowledgeable on the vehicles too.

22 November 2017

sales

5

as always excellent sevice

22 November 2017

service

4

Very pleased with the service

18 November 2017

service

5

Always helpful and can speak to technician if need bee

16 November 2017

service

2.5

Not happy with the state I got my car back in they said did I want a Wash and Vac just got half a wash and no vac. I found marks/scratches on my sticker where the work was carried out. They also returned my car with my key battery needing replacing.

16 November 2017

service

5

Always have first rate service and no problem is to big or small any problem we have had with the cars we have owned have been delt with quickly and professionally

15 November 2017

sales

5

the purchase and delivered very was quick and easy.

14 November 2017

service

4

Efficient, helpful service.

14 November 2017

service

5

Work carefully done and explained.

13 November 2017

sales

5

Everyone was very helpful

13 November 2017

sales

5

Mr Griffiths at Shrewsbury was very attentive to all my questions

12 November 2017

service

5

Again all the staff are a pleasure to meet

10 November 2017

service

5

Excellent customer service

10 November 2017

sales

5

Faultless service.

10 November 2017

sales

5

Excellent non demanding sales team

10 November 2017

sales

5

Every aspect was explained and procedure completed within the time span.

10 November 2017

service

4

Was all good

10 November 2017

service

5

Helpful, engaging, knowledgable, empathetic, professional service from all the team. No pressure sales or over enthusiasm to put you in a car that really doesn't suit.

09 November 2017

service

5

Could not do more

08 November 2017

service

5

Booking, drop-off and collection were all very straightforward and the service was reasonably priced

07 November 2017

service

5

All staff very helpful

07 November 2017

service

5

they collect my car from work, bring it back all clean, polite when talking to me and cheerful when answering the phone

06 November 2017

sales

5

Rybrook are the best car company I have ever dealt with.

06 November 2017

service

5

I didn't need to stress about anything it was all organised

04 November 2017

service

5

Probably one of the friendliest car dealerships I have ever visited great telephone manners when booking very helpful and polite 10 out 10

04 November 2017

service

5

Well organised, prompt and efficient

03 November 2017

service

5

I can drive with confidence.

03 November 2017

service

5

Service was fantastic and staff very professional

02 November 2017

service

5

Was able to have service with short notice.