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Customer Reviews.

sales

5

Jack Breakwell was most informative & able to answer all questions. To be able to trial drive the car alone ,was very helpful.

06 October 2017

sales

5

The purchase was very easy and any questions were answered. I didn't feel pressured at all and the car was delivered on time and was perfect.

05 October 2017

service

5

very nice people on service

04 October 2017

service

5

always kept me informed and always advised on best options

03 October 2017

service

5

It was a very pleasant experience waiting for the vehicle, with coffee and wifi helping me continue my working day. Plus the vehicle was ready sooner than I thought and was given a clean MOT bill of health.

03 October 2017

sales

5

As above

03 October 2017

sales

5

Love the new car and helpful staff always there

03 October 2017

service

5

Kept up to date with the progress of my service and informed of costs.

02 October 2017

service

5

Very impressed with the hospitality & service

02 October 2017

sales

5

everyone was very attentive and Dean was extremely helpful

01 October 2017

service

5

Friendly and helpful staff and very approachable. Service carried out effieciently.

30 September 2017

sales

5

.

29 September 2017

service

5

Friendly staff, convenient appointment, no problems, no waiting around

29 September 2017

service

2

As above although wjen i noticed they did come and get rhe car to re test and filled with fuel but washer light flashing when returnef

29 September 2017

sales

2

The standard of the valeting on a new car left a lot to be desired.Also part of the exterior door handle was missing and only picked up by my wife on inspecting the car.Unfortunately this took away the wow factor of having a new car.

28 September 2017

sales

4

As above

28 September 2017

service

5

Did what was agreed. The cost was exactly as stated beforehand. Cleaned car inside & out. Was ready at time I was told to collect.

28 September 2017

service

4

My mini went in to be supaguarded but I wasn't satisfied and they had to re-do some of it which meant I had to borrow a car as they needed mine for 4 days

27 September 2017

service

5

Very helpful and kept us informed during the issue and resolution

27 September 2017

service

5

Prompt, courteous, informed service in a clean welcoming environment - very impressed

26 September 2017

service

5

Atttention from the all the team is exellent.

26 September 2017

service

5

Polite staff very friendly

26 September 2017

service

5

I havent experienced any problems with the staff at Rybrook Shrewsbury since i bought my car last year. They always ensure i have everything i need and when i did experience a minor issue with my car, they couldn't have been more accommodating.

25 September 2017

sales

5

All staff were welcoming, friendly and professional. I was kept completely updated throughout the whole process, and any queries I had were addressed promptly.

23 September 2017

service

5

As above

22 September 2017

sales

5

Excellent. Very accomodating and helpful

22 September 2017

sales

5

All went smoothly and treated well throughout

21 September 2017

service

5

As above

21 September 2017

service

5

Staff looked after us very we'll and told us everything we needed to know what they where going to do on our mini no problems when we had the car back excellent service

21 September 2017

sales

5

Very good experience with all members of staff. I found a scratch on the car when I got it home which wasn't noticed before leaving the showroom. The car has since been booked in to have the scratch repaired, hopefully sorted soon.

20 September 2017

service

5

My exhaust looks lovely

20 September 2017

sales

5

Extremely knowledgeable, friendly and available to answer any questions.

19 September 2017

sales

5

Once again, Dean is a very competent sales person, new his stuff

19 September 2017

service

5

Booked me in for the work very quickly. Lovely manner and very helpful

18 September 2017

service

5

Think this mini care is ace

18 September 2017

service

5

As above, the staff are always helpful and corteous.

16 September 2017

sales

5

Excellent this is the 5th car I have brought from them Rybrook than my more local centre. The service is superb across all aspects sales, maintenance and logistics. I will continue to go to them.

15 September 2017

service

5

As above

15 September 2017

service

5

Nothing is too much trouble

14 September 2017

service

5

Car was returned to me quickly following the service & in addition, had received a complementary clean.

14 September 2017

service

5

MOT service was carried out very well

14 September 2017

service

2

Damage and marks to front bumper during number plate plinth replacement due to poor quality part. Trim/tyre cleaner all over steering wheel and inside door trim. Difficult to clean off. Door sill scuffed by technicians shoes. Poorly washed/leathered.

14 September 2017

sales

5

George always kept me up to date with things and very helpful

12 September 2017

service

5

Quick and easy

12 September 2017

sales

5

I have put it all in the first box.

12 September 2017

service

5

Great communication, went out of the way to help.

11 September 2017

service

5

Easy process

09 September 2017

service

5

All the staff make you feel so welcome and Callum Starling is amazing salesman. We love dealing with him.

08 September 2017

service

5

Carried out the service with no problems and on time.

07 September 2017

service

5

As for Q1Rachel at the service desk was very professional and efficient